Functions

Helpful Tools for Capturing Screenshots and Videos

Helpful Tools for Capturing Screenshots and Videos

If you're using Google Chrome, we recommend the Nimbus Screen Shot and Video Recorder extension. This tool allows you to:

  • Capture full or partial screenshots
  • Record your screen to showcase the issue
  • Edit, annotate, and save your captures or recordings
  • You can attach these files to your support message for more precise communication and faster resolution.

    Why This Helps

    Providing visual context — screenshots or screen recordings — dramatically speeds up our ability to diagnose and resolve issues. Rather than trying to describe a problem in words, a short recording shows our team exactly what you're experiencing.

    Our team is committed to providing you with the best experience possible, so please don't hesitate to contact us whenever you need help.